What Bitrix24 is
Bitrix24 is made by Bitrix24. It sits in our All-in-one business suites category, alongside the other options listed at the end of this page.
Best suited to: Small teams that want communication, CRM and task management in one place, available as a cloud service or self-hosted.
What it does
- CRM with sales pipelines and contact center
- Tasks, projects and team calendars
- Chat, video calls and an internal company feed
- Website, landing page and online store builder
Which business sizes it fits
How Bitrix24 lines up with the four business sizes we use across Wordle.
Solo
Good fit
Freelancers and one-person businesses
Main Street
Good fit
2–20 employees
Growth
Good fit
20–200 employees
Global
Less typical
Teams across borders
What to check before you buy
Questions to answer, ideally during a free trial or a demo, before you commit:
- Whether the interface suits your team, as it is feature-dense.
- Cloud versus self-hosted and what that means for your IT.
- Data residency and support hours for US customers.
- Which features sit behind higher plans.
- US tax and compliance. Software doesn't replace professional advice on payroll, sales tax or industry rules.
- Getting your data out. Ask how you would export your data if you ever switch.
Pricing
Bitrix24 pricing depends on the plan, number of users and add-ons, and vendors change it often. We don't list prices on overview pages; check the current plans on the official Bitrix24 website. Our full review will break down the real cost.
Other options in All-in-one business suites
Next step
Shortlist it, then test it on real work.
Read our five-step guide to choosing business software, then run Bitrix24 through one real week of your work before you decide.