Security & business email · Overview

Microsoft 365: what businesses should know

Microsoft 365 provides business email (Exchange/Outlook), Office apps, Teams, OneDrive and security and device management features.

  • Full review in progress. This page is an overview to help you decide whether Microsoft 365 belongs on your shortlist. It has no rating yet. Our in-depth review, with setup, daily use, support and real costs, will replace it.

What Microsoft 365 is

Microsoft 365 is made by Microsoft. It sits in our Security & business email category, alongside the other options listed at the end of this page.

Best suited to: Businesses that rely on Outlook, Word and Excel and want security managed centrally.

What it does

  • Outlook business email
  • Word, Excel and PowerPoint
  • Teams and OneDrive
  • Security and device management (higher plans)

Which business sizes it fits

How Microsoft 365 lines up with the four business sizes we use across Wordle.

Solo

Good fit

Freelancers and one-person businesses

Main Street

Good fit

2–20 employees

Growth

Good fit

20–200 employees

Global

Good fit

Teams across borders

What to check before you buy

Questions to answer, ideally during a free trial or a demo, before you commit:

  • Which business plan includes the security you need.
  • Admin skills required.
  • Licensing as you grow.
  • AI (Copilot) add-on costs.
  • US tax and compliance. Software doesn't replace professional advice on payroll, sales tax or industry rules.
  • Getting your data out. Ask how you would export your data if you ever switch.

Pricing

Microsoft 365 pricing depends on the plan, number of users and add-ons, and vendors change it often. We don't list prices on overview pages; check the current plans on the official Microsoft 365 website. Our full review will break down the real cost.

Other options in Security & business email

Next step

Shortlist it, then test it on real work.

Read our five-step guide to choosing business software, then run Microsoft 365 through one real week of your work before you decide.