What ChatGPT is
ChatGPT is made by OpenAI. It sits in our AI assistants category, alongside the other options listed at the end of this page.
Best suited to: Anyone who writes, researches or analyzes as part of their work.
What it does
- Drafting and editing text
- Data analysis and file uploads
- Custom assistants
- Team workspaces with admin controls
Which business sizes it fits
How ChatGPT lines up with the four business sizes we use across Wordle.
Solo
Good fit
Freelancers and one-person businesses
Main Street
Good fit
2–20 employees
Growth
Good fit
20–200 employees
Global
Good fit
Teams across borders
What to check before you buy
Questions to answer, ideally during a free trial or a demo, before you commit:
- Data privacy settings and plan terms.
- Checking AI output for accuracy.
- Rules for what staff can share.
- Per-user cost.
- US tax and compliance. Software doesn't replace professional advice on payroll, sales tax or industry rules.
- Getting your data out. Ask how you would export your data if you ever switch.
Pricing
ChatGPT pricing depends on the plan, number of users and add-ons, and vendors change it often. We don't list prices on overview pages; check the current plans on the official ChatGPT website. Our full review will break down the real cost.
Other options in AI assistants
Next step
Shortlist it, then test it on real work.
Read our five-step guide to choosing business software, then run ChatGPT through one real week of your work before you decide.