AI assistants · Overview

Microsoft Copilot: what businesses should know

Microsoft Copilot brings AI assistance into Windows, Edge and Microsoft 365 apps such as Word, Excel, Outlook and Teams.

  • Full review in progress. This page is an overview to help you decide whether Microsoft Copilot belongs on your shortlist. It has no rating yet. Our in-depth review, with setup, daily use, support and real costs, will replace it.

What Microsoft Copilot is

Microsoft Copilot is made by Microsoft. It sits in our AI assistants category, alongside the other options listed at the end of this page.

Best suited to: Businesses already working in Microsoft 365.

What it does

  • Drafting in Word and Outlook
  • Excel analysis
  • Teams meeting summaries
  • Work data grounding

Which business sizes it fits

How Microsoft Copilot lines up with the four business sizes we use across Wordle.

Solo

Less typical

Freelancers and one-person businesses

Main Street

Good fit

2–20 employees

Growth

Good fit

20–200 employees

Global

Good fit

Teams across borders

What to check before you buy

Questions to answer, ideally during a free trial or a demo, before you commit:

  • Licensing on top of Microsoft 365.
  • Data permissions cleanup before rollout.
  • Value per user.
  • Training.
  • US tax and compliance. Software doesn't replace professional advice on payroll, sales tax or industry rules.
  • Getting your data out. Ask how you would export your data if you ever switch.

Pricing

Microsoft Copilot pricing depends on the plan, number of users and add-ons, and vendors change it often. We don't list prices on overview pages; check the current plans on the official Microsoft Copilot website. Our full review will break down the real cost.

Other options in AI assistants

Next step

Shortlist it, then test it on real work.

Read our five-step guide to choosing business software, then run Microsoft Copilot through one real week of your work before you decide.